Table of Contents

“This book is

  a must read…”

 

-Ken Blanchard

“I assure you—dig into this book and you will see immediate positive results in your growth and effectiveness as a Servant-Leader.”

—Dr. Kent Keith, CEO

Greenleaf Center for Servant Leadership

Author of The Case for Servant Leadership

 

Foreword by Ken Melrose, former CEO, Toro Company

Preface

Introduction

 

Pillar I:  Person of Character

Maintains Integrity

Demonstrates Humility

Serves a Higher Purpose

Ask Yourself—The Personal Journey...

 

Pillar II:  Puts People First

Displays a Servant’s Heart

Is Mentor-Minded

Shows Care and Concern

Ask Yourself—The Personal Journey…

 

Pillar III:  Skilled Communicator

Demonstrates Empathy

Invites Feedback

Communicates Persuasively

Ask Yourself—The Personal Journey…

 

Pillar IV:  Compassionate Collaborator

Expresses Appreciation

Builds Teams and Communities

Negotiates Conflict

Ask Yourself—The Personal Journey…

 

Pillar V:  Has Foresight

Visionary

Displays Creativity

Takes Courageous and Decisive Action

Ask Yourself—The Personal Journey…

 

Pillar VI:  Systems Thinker

Comfortable with Complexity

Demonstrates Adaptability

Considers the “Greater Good”

Ask Yourself—The Personal Journey…

 

Pillar VII:  Leads with Moral Authority

Accepts and Delegates Responsibility

Shares Power and Control

Creates a Culture of Accountability

Ask Yourself—The Personal Journey…

 

Implementing the Seven Pillars

                 Ask Others—The Institutional Journey…

 

Notes

Bibliography

Index

Seven Pillars of Servant Leadership

Practicing the Wisdom of Leading by Serving

James Sipe, PhD, LP

Don Frick, PhD